Recording Solutions for Contact Centers & Public Safety
Audiolog is a complete, open architecture system for recording, archiving, and playing back multi-media conversations. Audiolog integrates seamlessly into contact centers and public safety environments, either as a standalone recorder/playback unit, or as a dedicated server in an established network. Audiolog records customer interactions on PBX, ACD, CTI systems and Radio systems using advanced technology developed by Verint’s in-house engineering to ensure compatibility and ease-of-use.
Myers Voice and Data, Inc. offers advanced multi-media Recording and Evaluation solutions based on open architectures and industry standard components, scalable to meet the needs of very large to small organizations. We are proud that over 7500 Audiolog systems are installed today, with more than 2500 in mission-critical Public Safety applications. Our users are highly satisfied with their products, performance, and the knowledgeable, responsive support they receive from Verint Resellers.
Audiolog is an advanced, multi-function Recording Platform designed for use as a stand-alone recorder/playback unit, or as a specialized server within your networked environment. Audiolog’s common platform is a unique Verint difference, capable of simultaneously supporting full-time, record-on-demand, event-driven, and scheduled recording. For many applications, Audiolog can also support Audiolog Interaction Quality software on the same server, to minimize your hardware acquisition and maintenance costs.
Audiolog for Public Safety Audiolog is the optimum Public Safety recorder, with highest reliability measured by independent testing laboratories, pre-engineered integrations for Public Safety applications and the ability to record virtually any type of call activity.
Audiolog Interaction Quality™ Agent/Call Taker Evaluation Software offers the most powerful combination of advanced technologies, design flexibility, and ease of use. Audiolog Interaction Quality provides your users with convenient browser-based intranet access, for web-based playback, evaluation, and reporting. Audiolog Interaction Quality can be hosted by the Audiolog server, for a highly hardware-efficient configuration.